SDS Consulting Ltd - Testimonials

	"I've been involved with business consultants previously but I have found Steve's approach to be extremely hands-on, with him working alongside me to help solve key challenges that I face in the business. The frequent meetings that I have with Steve ensure that regular actions are set at each session. In this way I have found that I am extremely motivated to work on the business. Any issues to address are broken down into realistic actions, which ensures that the tasks are completed effectively. In addition to the meetings, we have regular contact by phone and email. Steve and I worked closely on a number of aspects in the business, from HR, Operations, Health & Safety and also implemented a range of new marketing initiatives, including website development; direct marketing programs, loyalty programs and customer relationship management. As a result of my involvement with Steve, I believe that Anzac Automotive is in a much stronger position and the future looks very bright." Ash Hames Director
	"In working with Steve, in his capacity as a consultant and adviser; I have found his approach to be both conscientious and professional. With Steve's varied business and marketing background, the key advantages to me include generation of new ideas, a focus on actions to achieve set outcomes and the accessibility of a pool of skilled resource in business and marketing management. Given that the work is on a collaborative basis, I have the reassurance that I have a support person who will work on my business alongside me - effectively on a timeshare basis. Overall I have been extremely impressed with Steve's ability to understand the complexities of my business and offer real value in terms of helping me to develop further. I have found him excellent to work with, and believe that he is helping to lay a solid foundation for the future." David Jordan Director
	"Thinking about the future for Labtec led me to take the decision to bring in some additional expertise as I was looking for help with marketing and a sounding board to assist with the development of the business. Steve's close working relationship and strategic input provided me with a range of options and ideas to help me take Labtec forward. In developing a business and marketing plan, I now have a clear plan of attack and a set of specific measurement criteria to ensure that things stay on course. If you're considering moving forward in your business then I recommend talking to Steve." Ray Simms Director
	"I have worked closely with Steve in the past and have had first hand experience of his marketing expertise. In my former role, I worked with Steve and he excelled with some very clever marketing campaigns to promote a new website that had been launched. This was delivered on a limited budget; utilising print, radio, buses, direct marketing, promo girls, txt messaging, e-newsletters and search engine advertising etc. Steve also organised our stand at the Royal Easter Show, our company's 25th Anniversary event (both huge logistical exercises), and even managed to get our company five minutes of fame on TV's "Close Up" with Susan Wood. Steve has a range of skills and a depth of knowledge that extends well beyond the field of Marketing. I would have no hesitation in recommending Steve to any business in need of some fresh ideas." Steve Edmonds Country Manager Big Splash Advertising
	"I have been in the position to know Steve Smith as a service provider and a client, and have found him to be a conscientious and professional person to deal with. Our initial contact with Steve began when Brand Agency was contracted as a communications service supplier to Steve's company; he was one of two key persons we dealt with on a regular basis in the formation and execution of their marketing and communications strategy. Later, we were in a fortunate position to be able to contract Steve's company's services, to assist us in the establishment and development of an in house telemarketing service for one of our clients. Steve was, as expected, excellent to work with, and left us with an excellent infrastructure to continue the services with. I would personally and professionally give my assurance that Steve has value to add to a business, experience and a perspective that is worth consideration." Anthony Hurst Director Brand Agency / Digital Productions
	"During the time that Steve worked with us, he proved to be invaluable in various capacities, showing skill and experience in a wide range of areas, and always with reliability and credibility. Steve was hired to assist in the set-up of an in-house telemarketing team for PeopleMax, developing a training manual as well as implementing the procedures and business rules it contained. Steve recruited, trained and managed the telemarketing team, and compiled detailed reports highlighting the steps required to maintain and improve the operation. We were extremely grateful to have Steve involved, and always take opportunities to work with him again". Mike Williams Manager PeopleMax Ltd
	"We have set some aggressive growth plans for Neuservice Plumbing and recognised that an integral part of success was to ensure that our business structures and systems are well developed and documented. We needed a company operations manual and didn't really have the knowledge to produce such a document. We appointed Steve to work alongside us in developing an operations manual, setting out all of the necessary policies, procedures including job descriptions, employment agreements, health & safety policies. We've found working with Steve extremely beneficial and have an excellent framework upon which to work with in the future". Dave Neumann Managing Director Neuservice Plumbing